Privacy Policy

Privacy Notice for Doc4Life

This notice describes how we handle your personal information and how you can learn more about our practices. Please read this policy carefully.

At Doc4Life, your privacy is our top priority, and we are dedicated to protecting your personal medical information. According to federal regulations, we must safeguard your health information that identifies you or could potentially identify you, referred to as “Protected Health Information” (PHI). This Privacy Notice outlines our responsibilities and privacy practices related to PHI, along with your rights. We are obligated to adhere to this Notice but may update it as necessary. If updates are made, you can request a revised Notice by contacting us at support@doc4life.online or by visiting our website at http://www.doc4life.online to view the most current version.

Uses and Disclosures of Protected Health Information

A. Routine Uses and Disclosures

We are authorized by federal law to use and disclose PHI without your written consent for routine purposes, such as treatment, payment, and business operations. Examples include:

  • For Treatment: We use and share your PHI to manage and coordinate your care with Providers and Pharmacies.
  • For Payment: We use your PHI to secure payment for the services provided. We do not handle billing for third-party payers.
  • For Health Care Operations: We may use or disclose your PHI to support our business activities, including quality assessment and certification processes.

B. Uses and Disclosures Without Your Authorization

We may disclose your PHI in certain situations without your consent or the opportunity to object:

  • Required by Law: To comply with legal requirements or investigations.
  • Public Health: For public health activities and reporting.
  • Health Oversight: For audits and inspections by oversight agencies.
  • Abuse or Neglect: To report abuse or neglect to appropriate authorities.
  • Judicial and Administrative Proceedings: In response to court orders or legal processes.
  • Law Enforcement: For police investigations and law enforcement purposes.
  • Coroners and Funeral Directors: To assist in their duties.
  • Organ Donation: To facilitate organ donation.
  • Research: When approved by an institutional review board.
  • Serious Threat to Health or Safety: To prevent imminent threats to health or safety.
  • Specialized Government Functions: For military, national security, or veterans’ benefits purposes.
  • Workers’ Compensation: To comply with workers’ compensation laws.
  • Inmates: If you are an inmate and we hold your PHI.
  • Business Associates: To service providers who perform functions on our behalf with safeguards for your information.

C. Uses and Disclosures With Your Agreement or Opportunity to Object

With your consent, we may share your PHI with family, friends, or others involved in your care. If you cannot agree or object, we may disclose information if it’s in your best interest based on professional judgment.

D. Uses and Disclosures Requiring Your Written Authorization

  • Marketing: We need your written consent to use your PHI for most marketing activities.
  • Sale of PHI: We require your authorization for any sale of your PHI.
  • Other Uses: Any other uses of your PHI not described above require your written consent. You can revoke your authorization at any time, except where we have relied on it.

Your Rights Regarding Health Information

You have several rights regarding your PHI, detailed below. To exercise these rights, please submit a written request to our Privacy Officer.

  • Right to Inspect and Copy: You can review and copy your PHI within 30 days of requesting (with a possible 30-day extension). A fee may apply for copying.
  • Right to Request Restrictions: You may ask us not to use or disclose certain PHI, though we are not obligated to agree except in specific circumstances.
  • Right to Confidential Communications: You can request alternative methods or locations for receiving communications.
  • Right to Amend: You may request changes to your PHI if you believe it’s inaccurate or incomplete. We will respond within 60 days (with a possible 30-day extension).
  • Right to an Accounting of Disclosures: You can request a record of certain disclosures of your PHI, excluding treatment, payment, or health care operations, with limitations.
  • Right to a Paper Copy: You can request a paper copy of this Notice at any time.
  • Right to Notification of a Breach: You will be informed if your PHI is involved in a breach.
  • Right to Opt-Out of Fundraising Communications: You may choose not to receive fundraising communications from us.

Uses and Disclosures of Other Information

  • Other Information We Collect: We may use cookies to gather data for security and marketing purposes.
  • Information Collected by Third Parties: We may use third-party services for advertising and analytics, including Google Analytics and Google Maps.
  • Links to Third-Party Websites: We are not responsible for the content or privacy practices of external websites linked from our site.